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How to Buy Ticket

Step 01 - PREPARE YOUR ID
  • Before proceeding to booking page to purchase your ticket, please have your ID Card (KTP / SIM / Passport) number ready.
Important note : The same id card-id number is required as a proof of identification to exchange tickets.

Step 02 - BOOK SEAT / TICKET
  • Choose your desired seats and the quantity of tickets you wish to purchase then click CHECKOUT.
  • Enter your full personal information and re-check your ticket booking before submitting your order.
  • Ticket booking summary and a booking code will be sent to your registered email address (Please make sure to enter current email address)
Important note : You have 15 minutes time frame to complete this step

Step 03 - SEND PAYMENT
  • Proceed to payment
  • You may pay via bank transfer or credit cards (Visa / Mastercard) or cash-on-site
Important note : You have 120 minutes (2 hours) time frame to complete this step




Step 04 - PAYMENT VALIDATION
  • Send your proof of bank transfer or payment receipt to our email address at BuyTicket@SingYourHeartLive.com
  • You may pay via bank transfer or credit cards (Visa / Mastercard) or cash-on-site

Step 05 - PURCHASE COMPLETED
  • A final validated ticket purchase summary will be sent to your registered email address
  • Please double-check all information and report any error immediately

Step 06 - REDEEM ACTUAL TICKET
  • Please print and bring your final ticket purchase summary (with your ID) to be exchanged with the actual concert ticket at venue on the concert day
  • You may opt to exchange your ticket two weeks prior at our office location.




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